FAQ
Question/Answer
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How to order the necessary items?You can call, write, or visit our office. You will be assigned a personal manager who will find suitable solutions for you.
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What to do if the required products are not available anywhere?We will offer you alternatives that meet the necessary technical specifications.
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How to obtain a commercial proposal?You just need to contact us in any convenient way, and on the same day you will receive an official commercial proposal, which can be used for a competitive assessment.
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What quality standards are followed in production?All our equipment complies with international quality standards such as ISO 9001:2012, as well as state regulations and requirements. Our quality management system (QMS) meets the requirements of GOST PB 0015-002-2012.
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What is the lifespan of your equipment?The average lifespan of our products is 10–15 years, depending on operating conditions and regular maintenance.
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Do you provide a warranty on the products?Yes, the warranty on the equipment ranges from 1 to 3 years, depending on the type of product.
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What are the purchasing conditions for wholesale equipment?We offer a flexible discount system for wholesale buyers, as well as individual contract terms.
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What are the delivery times for equipment?Delivery times depend on the order volume and type of product, but typically range from 7 to 14 business days.
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Do you work with international shipments?Yes, we deliver to various regions, including CIS countries, Europe, Asia, and the USA.
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Which transport companies do you use?We partner with reliable logistics companies such as DHL, FedEx, as well as local carriers for pickup points. You can also arrange for self-pickup of the goods.
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Do you conduct certification tests?We offer products from verified and reliable manufacturers. We check and confirm quality with leading laboratories in Russia and China (as agreed with the client).
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Do you provide a custom payment form?Yes, our company offers clients flexible conditions, including minimum order volumes, discounts on large batches, and convenient payment methods: prepayment, post payment, partial payment, and State Defense Orders, according to Federal Law 275-FZ.
Contacts
Get in touch with us: We are always available!
Head office, Wholesale department, Warehouse, and Retail store
- Phone : +7 473 300-33-73
- E-mail : info@triema.com
- Address : Voronezh, st. Tekstilshchikov, d. 2
Offices in other cities
- Moscow : +7 499 322-26-24
- Orel : +7 4862 44-53-64
- Belgorod : +7 4722 40-21-41
- Lipetsk : +7 4742 52-23-90
- Kursk : +7 4712 77-31-29



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